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The Little Big Things

>> The Little Big Things - Tom Peters

"The Little BIG Things is, without any hint of hyperbole, the single best management book I've ever read."
- Warren Bennis         

"This 'wizard of wow!', this 'emperor of excellence' wins you over with his irrepressible energy and verve."
- Financial Times         

"If you truly believe 'excellence' is what Tom Peters is all about, then you will buy this book, read it, learn from it and go away confirmed in your belief. Tom's 163 tips are validated through experience again and again."
- Stephen Covey         

Tom's new book, The Little BIG Things, is a compendium of 163 ways to pursue excellence-with tips ranging from the blatantly obvious, "Show Up! (It's a Start.)" and "It's All About ... the Quality of the Workforce," to the wildly counterintuitive, "Boring Is Beautiful" and "Reward DNK (Do Not Know)," to the often repeated, "The Customer Is 'She.'" Begun as a repackaging of the Success Tips from our blog, this book became so much more as Tom worked and reworked its contents. Now, its main message is that EXCELLENCE is the result of many small tasks, all of which can be practiced and mastered. The Little BIG Things are meant to be sampled, a bit at a time. As Tom says in the Introduction, "My colleagues and I mostly expect you to read the book while sitting on the toilet. (Literally or figuratively.) That is, we hardly imagine that you'll breathlessly read the whole thing from start to finish. Instead, I imagine you'll look at this idea or that—and I obviously hope that a few will be compelling enough to induce you to take action."


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