Avoiding superhero syndrome

As the leader of small property firms, many directors are frequently required to take on multiple roles.

They may be responsible for recruiting new staff, implementing training programs, promoting the business, generating sales leads, handling constant tenant enquiries and dealing with tough landlords.

A problem with the many-hats approach is that your people tend to rely on you for support - sometimes more than they really need to.

While it may be nice to be needed at work, it is sensible to have plans in place in the event that you are unable to make it to the office.

Most of this planning process should focus on your staff. Professional leadership training can assist in ensuring that employees are secure in their role and require less direct contact to be able to perform at optimal levels.

If you know in advance that you will be unable to attend the office, it's a good idea to leave general instructions with a trusted member of staff who will be able to tend to matters in your absence.

Buying an insurance policy that covers not just your staff and property but yourself as well should be a matter of course in all business plans.

Income protection schemes are available from all reputable insurance brokers and can go a long way to ensuring your peace of mind.