How asking questions conveys your experience

Vendors are looking for an agent who makes them feel comfortable in matters relating to their financial transactions and property needs.

When meeting with a potential client for the first time, instead of listing credentials or referring to past sales, one of the most successful tactics is to ask questions.

While facts and figures can be impressive in context, they present a point of view that is seen as biased - dumping information on the listener in an effort to impress.

Unfortunately, unless the audience is highly schooled in property or has received real estate training, these experiences will mean little to them and they will be unable to make an informed decision.

However, asking questions of the vendor that they may not have considered delivers two key benefits that a resume-style interview just cannot replicate.

By lining up inquiries into the needs and wants of a client, an agent is actually demonstrating the breadth and depth of their experience, while also allowing the property professional to gain an insight into how they can better serve their new customer.

In this way a vendor can weigh up the value represented by a particular firm on its own merits, rather than basing their perception on a string of facts that they may only half remember.